.st-workspace{max-width:1400px;margin:auto}.st-workspace h1,.st-workspace h2,.st-workspace h3{font-family:var(--fb);font-weight:800;letter-spacing:-.035em}.st-workspace .aw-hero h1{font-size:clamp(25px,3vw,35px)}.st-workspace .aw-panel h2{font:800 20px/1.4 var(--fb)}.st-workspace textarea{font:inherit;min-height:120px;padding:13px;border:1px solid #e5d9e0;background:white;border-radius:12px;resize:vertical;max-width:100%;width:100%;box-sizing:border-box}.st-ticket-list{display:grid;gap:14px;margin:18px 0}.st-ticket-card{display:grid;grid-template-columns:minmax(0,1fr) minmax(150px,240px);gap:18px;align-items:center;padding:23px;background:#fff;border:1px solid #e9dfe5;border-radius:18px;text-decoration:none;color:#342c36;transition:border-color .15s}.st-ticket-card:hover{border-color:#be8fa8}.st-ticket-card>div{min-width:0}.st-ticket-card h2{font-size:17px;line-height:1.5;margin:9px 0;overflow-wrap:anywhere}.st-ticket-card p{font-size:12px;color:#83717e;line-height:1.8;margin:5px 0;overflow-wrap:anywhere}.st-ticket-id,.st-ticket-card small{font-size:10px;color:#93838e}.st-ticket-card>div:last-child{display:flex;align-items:flex-start;flex-direction:column;gap:10px}.st-ticket-card b{font-size:11px;color:#a44e7d}.st-ticket-card .pill{white-space:normal;font-size:10px}.st-workspace .aw-jump a[aria-current]{background:#342c3a;color:#fff}.st-new{margin-top:28px;scroll-margin-top:90px}.st-upload{padding:18px;border:1px dashed #d1a7bf;border-radius:14px;background:#fcf7fa;color:#8c4d71}.st-upload input[type=file]{border:0!important;background:transparent!important;padding:8px 0!important;max-width:100%}.st-thread{display:grid;gap:18px;padding:20px 0}.st-message{border:1px solid #e9e2e9;border-radius:16px;padding:18px;background:#faf8fb;max-width:94%;min-width:0}.st-message.admin{margin-left:6%;background:#f9edf3;border-color:#ecd4e0}.st-message.system{max-width:100%;background:#eef5f2;border-style:dashed;font-size:11px}.st-message header{display:flex;gap:12px;justify-content:space-between;align-items:baseline;font-size:11px}.st-message header b{color:#6f5365;overflow-wrap:anywhere}.st-message time{font-size:10px;color:#93808d;white-space:nowrap}.st-message>p{font-size:13px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0 0}.st-attachments{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-top:16px}.st-attachments figure{margin:0;min-width:0;overflow:hidden;border:1px solid #e4d4de;border-radius:12px;background:#fff}.st-attachments img,.st-attachments video{display:block;width:100%;max-height:330px;object-fit:contain;background:#2d2632}.st-attachments figcaption{padding:10px;font-size:10px;display:grid;gap:6px;overflow-wrap:anywhere}.st-compose{border-top:1px solid #ebdfe7;padding-top:24px}.st-compose>.btn-p{justify-self:end;min-width:180px}.st-previews{display:flex;gap:12px;flex-wrap:wrap}.st-previews figure{margin:0;width:150px;border:1px solid #eadde6;border-radius:10px;padding:8px;min-width:0}.st-previews img,.st-previews video{width:100%;height:110px;object-fit:contain;background:#f5edf2;border-radius:7px}.st-previews figcaption{font-size:10px;overflow-wrap:anywhere;padding:7px 0}.st-previews button{font-size:10px;min-height:36px;border:1px solid #d7bfcc;border-radius:6px;background:white;color:#925476}.st-upload-error{color:#aa3554;font-size:12px}.st-workspace progress{width:100%;height:10px;accent-color:#af527f}.st-context{padding:14px 16px;background:#f1ebf5;border-radius:12px;font-size:12px;line-height:1.8;color:#76617f;margin:18px 0;overflow-wrap:anywhere}.st-access-link{width:100%;font-size:12px;border:1px solid #deced8;border-radius:10px;padding:12px;margin:12px 0}.st-guest{width:100%;max-width:1000px;padding:28px;margin:auto}.st-brand{display:inline-block;margin:0 0 24px}.st-brand img{height:auto}.st-details{margin-top:18px;font-size:11px;overflow-wrap:anywhere}.st-details summary{cursor:pointer;padding:8px 0}.st-honeypot{position:absolute!important;left:-10000px!important;width:1px;height:1px;overflow:hidden}.st-workspace [hidden]{display:none!important}.st-workspace .aw-detail-grid{grid-template-columns:minmax(0,1.6fr) minmax(270px,1fr)}.st-workspace .aw-form [data-upload-status]{font-size:11px;color:#795569}.st-workspace .aw-hero h1{overflow-wrap:anywhere}.st-workspace .aw-form{min-width:0}
@media(max-width:1050px){.st-workspace .aw-detail-grid{grid-template-columns:1fr}}
@media(max-width:700px){.st-ticket-card{grid-template-columns:1fr;padding:18px}.st-ticket-card>div:last-child{flex-direction:row;flex-wrap:wrap;align-items:center}.st-workspace textarea{font-size:16px}.st-message{padding:14px;max-width:100%}.st-message.admin{margin-left:12px}.st-message header{flex-wrap:wrap;gap:6px}.st-guest{padding:16px}.st-workspace .aw-hero{padding:22px}.st-compose>.btn-p{width:100%}.st-upload{padding:12px}.st-previews figure{width:calc(50% - 6px)}.st-attachments{grid-template-columns:1fr}.st-workspace .aw-info dd{overflow-wrap:anywhere}.st-upload input{font-size:12px!important}.st-workspace .aw-panel{padding:16px}.st-thread{gap:14px}.st-message>p{font-size:12px}}
.st-live{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 16px;background:#f3edf6;border:1px solid #e5d9ec;border-radius:12px;margin:16px 0}.st-live p{font-size:12px;line-height:1.7;margin:0;color:#725b80}.st-live button{flex-shrink:0}.st-history{scroll-margin-top:90px}@media(max-width:700px){.st-live{align-items:stretch;flex-direction:column}.st-live button{width:100%}}